Please have a look at this Stewmac video:
But also please check this video if you need detailed instructions for Intonation:
1. Please use a digital caliper:
2. Measure the following width:
3. Choose the appropriate Highwood saddles:
It is important to be aware that some guitars do not have the correct size Saddles. You can see this when there are gaps between the 6 Saddles. If this is the case, you should check their width as described. Digital caliper also vary a little, so 10.4mm also fits the 10.5mm type.
If the intonation screw hole is not in the center of your current Saddles then our HG Contoured Vintage Guitar Saddles are not compatible.
We have made it easy to identify the width of a Highwood saddle using our width recognition aid. These dots are shown on the underside of the saddle.
From left to right:
The Saddle height screws that are in our Highwood Saddles are Metric – more specific: M3 x 6 (6 being 6 mm long and 3 being 3 mm in diameter). We do not sell longer screws as on most guitars that is not needed. But you can purchase M3 x 8 mm for your guitar or even M3x10 mm if you like. The best way to find those in your country is via Google.
This is when you are in the UK:
And this for when you live in the USA:
The Intonation screw is the #4-40 x 5/8″ Phillips Drive Pan Head Stainless Steel Machine Screw.
The Hex allen wrench is a 3950-PKL-Hex-Plus1,5×90 wrench. This means a 1,5 mm hex wrench.
The spring is custom made for the Highwood saddle. You will not find it on the internet not even with Google..
Not anymore, we fixed this. A few years ago we changed the distance between the screws to fit this tremolo perfectly.
Yes that is our intention, but there are countries in which we have no dealer (yet). If you live in a country without a dealer, you can order via our website (click on the Add to cart button). If a dealer does not sell the type you want, you can mail us to sort this out or you may find a solution via www.reverb.com
It is possible to become a dealer or an OEM (Manufacturer) of our Highwood strat saddles. We prefer dealers with a modern website/shop. Off course we need your business tax-id and address and so on. We require you to order at least 12 sets per order (that is our minimum order size). We charge shipping costs, so this minimum is needed to be efficient. Send us an email with a link to your webshop and we will look into it. Send this request to firstname.lastname@example.org and we send you our price-list in return.
Yes we prefer that option. If you cannot pay us via our (Dutch but International) ABNAMRO-bankaccount, it is also possible to pay us via Paypall. They charge us a 5% fee and so we also charge you 5% extra (the same amount) if you prefer to pay us via Paypall.
No, not yet but we are looking into that matter. Gold is soft at the surface and we didn’t find a good solution yet. Quality remains our priority.
Yes we use track and trace but only on packages for dealers and OEM’s!
For customers that buy a set via our webshop we don’t use track and trace but send the package with regular international stamps. The (door) envelope always arrives. It would be a useless cost of over more than 16 euros if we would use track and trace on an envelope. We ship from the Netherlands (Europe) and outside Europe track and trace does not work on the envelopes we use.
The Netherlands is central in Europe with very good logistics to allover the world. In Europe it takes between 3 and 10 days depending on the destination and without delays (Corona).
Airmail outside Europe is harder to predict. KLM and AirFrance have connections allover the world. But it might take 8 to 40 days.
The product sometimes is kept by the customs and they may keep it for 45 days…. This is one of the reasons we prefer selling via dealers so you will be served and delivered as fast as possible.
Please use the photos provided in this link.